Its about creating careers, not just work.

Muve is a UK based law firm aspiring to become a Top 5 player in the £2.5bn conveyancing industry. Our Colombo office with over 250 staff is fundamental to our value proposition, along with the use of technology to ensure we deliver best-in-class service, speed and transparency to our customers.

Admin - Learning & Development

JOB SUMMARY

To provide a strong support base for the Training Coordinator to ensure the efficient and smooth running of all administrative aspects such as scheduling, data collection, database management, reporting, external vendor-related sourcing and liaisons, training venue set up and maintenance, preparation of materials/resources/creative content, maintaining departmental budgets and evaluation and collation of learner progress and related information. As a key member of the Learning and Development Team, the Learning and Development Administrator will assist the Training Coordinator in liaising regularly with a wide range of contacts, as well as with colleagues to ensure all department goals and objectives are met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Provides exemplary internal customer service to all departments.

· Liaises with and provides admin support to department functional areas; Language and Communication, Continuous Professional Development, and Technical Training.

· Liaise with vendors and support personnel to ensure necessary training material is in place.

· Assists in ensuring all training programmes are scheduled and launched as per the training plan.

· Effectively arranges multiple training initiatives simultaneously.

· Ensures all course content and material are up to date.

· Assists in creating pre and post-workshop and trainer feedback, in-training quizzes, and post-training evaluations.

· Collects and analyses data regarding the effectiveness of completed training courses and delegate improvement levels.

· Tracks and monitors learner grades and scores and reports on delegate progress, facilitate re-sits, and issuing of participant certificates.

· Facilitates the timely uploading of all digitized content to the learning management system.

· Creates and assists in the building of all instructional material to be used in training.

· Designs internal marketing material, flyers, and splash messages promoting workshops to create awareness and increase participation.

· Ensures that data is accurate, comprehensive, and stored as required.

· Provides timely and accurate Management Information.

· Book trainers and supports the development of training schedules.

· Supports the Training Coordinator in the day-to-day responsibility for participant bookings.

· To be the stand-by emergency contact on training days.

· To produce copies of training materials in advance as needed.

· To ensure that materials and refreshments reach participants and venues sufficiently in advance of the training.

· To check prices, raise purchase orders, process invoices, send out contracts, and log payments as required.

Requirement & Experience

· English Language score ideally C1 with an acceptable entry point at Upper B2 for Admin role.

· Related degree in Learning and Development or HR preferred.

· Previous experience in a training administrator or similar role required.

· Ability to communicate and report on progress in a concise and coherent manner is a must.

· Advanced knowledge of Microsoft PowerPoint, Excel, and Word is a must.

· A creative personality capable of designing artwork and training-related graphics is a must. Knowledge to use Canva would be an added advantage.

· Must be extremely organized and able to multitask while prioritizing workload.

· Able to effectively organize and manage multiple training initiatives simultaneously.

· Displays high levels of customer service standards.

· Must have a positive, can do attitude and be able to be a part of a play hard, work hard culture.