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Senior Business Analyst

Who we are looking for:

In this pivotal role, you will be responsible for comprehending all aspects of our business, analyzing processes, and supporting projects to drive our strategic objectives. Your expertise in business functions and systems will be essential in providing actionable insights and implementing process improvements to enhance organizational efficiency.

Job Responsibilities:

1. Business Understanding: Develop a deep understanding of all business functions, systems, and processes to identify opportunities for improvement and alignment with strategic goals.
2. Departmental Alignment: Ensure seamless alignment among departments and cross-functional teams, fostering collaboration and synergy to achieve overall business objectives.
3. Productive Meetings: Facilitate efficient and productive meetings, capturing key points and action items to ensure systematic follow-up and progress tracking.
4. Data Management: Ensure proper structuring and formatting of business data, enabling accurate analysis and reporting.
5. Reporting and Analysis: Create reporting formats and routine reports for the business and collaborate with the Power BI team to develop Do proactive analysis on quantitative and qualitative data produced both internally and externally to the company and provide insights.
6. Process Improvement: Conduct studies and projects to identify process inefficiencies and propose innovative solutions for enhanced productivity.
7. Project Management: Take ownership of assigned projects, such as new product development, system roll-outs, and barrier removal initiatives, ensuring successful execution and timely completion.
8. Lead Business Analyst Support: Provide administrative support to Lead Business Analysts in various tasks and activities.
9. Ad Hoc Tasks: Handle ad hoc tasks as delegated by the Lead Business Analysts and Chief Operating Officer (COO).

Requirement & Experience

• Possess a bachelor’s degree or master’s degree in business administration, economics, business analytics, or a related field. 
• Minimum 4-5 years of relevant experience in business analysis or related fields. 
• Possesses robust analytical and problem-solving skills, with a proactive and detail-oriented approach. 
• Exhibits effective communication abilities to convey complex information clearly. 
• Proficient in business process modeling and skilled in data analysis. 
• Demonstrates the ability to excel under pressure and meet tight deadlines. 
• Committed to delivering the highest level of service and continuously striving for excellence. 
• Demonstrates the capability to work both independently and collaboratively as part of a team to complete assignments within given parameters, prescribed routines, and standard accepted practices. 
• Ability to work independently / spearheading projects with a minimum supervision is required and managing Business Analyst Admins / Data Processing Associate will be an added advantage.
• Familiarity with a range of relevant tools and software, including Microsoft Excel, Ms Planner, Visio, Power BI, and Office 365, at an intermediate level. 
• Relevant certifications in business analysis / process improvement/ project management or related areas would be considered a plus. 
• The position is based in both office locations (Jubilee Post / Mirihana), with flexibility as per business requirements. Standard working hours are typically from 11:00 AM to 7:30 PM, with the ability to accommodate additional hours or days when necessary.