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Its about creating careers, not just work.

Muve is a UK based law firm aspiring to become a Top 5 player in the £2.5bn conveyancing industry. Our Colombo office with over 250 staff is fundamental to our value proposition, along with the use of technology to ensure we deliver best-in-class service, speed and transparency to our customers. 


Lender Management Coordinator

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JOB SUMMARY


The candidate would be responsible for handling the lender management process which plays a critical role in maintaining positive lender relationships, whilst maintaining the required quality standards and ensuring that all KPI’s and SLAs are met.


ESSENTIAL DUTIES AND RESPONSIBILITIES

 

  • Updating lender portals.
  • Dealing with incoming correspondence from lenders. (emails, letters etc.)
  • Proactive focus on VIP lenders.
  • Dealing with all lender-related issues and queries.
  • Supporting other Teams with all lenders related issues.
  • Handling redemption statement requests.
  • Keeping management updated on a regular basis.

Requirement & Experience

  • Proven background with an exemplary work ethic.
  • Work experience of 10-15 years or more in a clerical type of role.
  • Demonstrated commitment on seeing tasks through to completion.
  • Conversant in MS Office and experience on working on portals and platforms.
  • Be process-driven, have excellent attention to detail.
  • High proficiency in English both verbal and written.